SECURITY
Your data stays inside your perimeter
Run Freya on-prem or on cloud infrastructure in Türkiye. We plan the deployment around your data security and access requirements.
On-prem or cloud hosted in Türkiye
Use the same voice agents and speech models on-prem or on cloud infrastructure in Türkiye.
Cloud hosted in Türkiye
Use Freya on cloud infrastructure located in Türkiye. Freya manages infrastructure and capacity.
On-prem
Run Freya on your own servers, including an air-gapped network when required.
With an on-prem deployment, you can keep recordings, transcripts and models on your own infrastructure.
Access and traceability
These are not add-ons. They run in the core of the platform.
Role based access
Roles decide who sees which agent, workflow and call.
Audit trail
Every agent action is recorded. You read it back step by step later.
Data residency
You pick the country and the infrastructure the data sits on.
Personal data
We set masking and retention rules separately for each deployment.
Recordings and transcripts belong to you
Call recordings and transcripts are the customer's data. In on-premise and air-gapped deployments they stay on your systems.
We write down how personal data is handled together, at the start of the deployment.
Compliance frameworks
We build our controls against these three frameworks.
Turkey's personal data law is the base our way of working starts from.
For customers in Europe we write our data processing and retention rules against it.
We group our access, change and monitoring controls under the SOC 2 headings.
We publish no certificate number and no audit date. We tell your security team where we stand, directly.
In the field with you
Our engineers work inside your process during the rollout. They sit with your security, network and compliance teams and stay until you are live.
Does your security team have questions?
Write to us and we answer them directly. If we do not know something, we say so.